Is the image real?
Concept images are clearly labeled until supplier samples, stitch detail photos, and QA notes are attached.
Proof before stitch
How Artimize turns a request into embroidery
Every made-to-order piece starts from a constrained template, moves through a proof review, and enters production only after approval. Concepts, proofs, and real samples are kept as separate evidence states.
The flow
Six steps, no editor maze
The product page collects variables for a fixed embroidery system. The proof is where layout and feasibility are checked.
- Step 1
Choose a fixed template
Start from a pillow template with known size, fabric, thread palette, and supported fields.
- Step 2
Personalize by form
Add text, date, place, palette, note, or reference details. Requests outside the template move to manual quote.
- Step 3
Stage the request
The request cart keeps your proof brief before payment or quote review. Guest checkout can begin with email.
- Step 4
Receive the proof
Artimize prepares a digital proof showing layout, wording, placement, and thread direction before embroidery.
- Step 5
Approve or revise
Production waits for approval. Revisions stay focused on the submitted brief, not a new design direction.
- Step 6
Production and shipping
After approval and payment confirmation, the supplier handoff starts. Final-sale policy applies after approval.
Buyer confidence
The questions we answer before payment
Personalized embroidery has higher trust friction than a normal pillow. The process page should remove that friction before the customer reaches checkout.
Can I change everything?
No. Each template accepts only supported fields. New artwork direction moves to manual quote.
When is it final sale?
The order becomes final after proof approval and production handoff, except for verified production defects.
Proof rules
The proof confirms spelling, layout, placement, palette, and production feasibility. Production does not start before approval.
Revision boundary
Revisions should correct the submitted brief. New artwork direction, new subject, or unsupported fields are moved to quote review.
Final sale timing
Before approval, the request can still be corrected. After proof approval and production handoff, the personalized item is final sale unless there is a production defect.
What a complete proof package contains
A proof is not just a pretty preview. It is the record that makes the customer, Artimize, and the supplier agree on the same production target.
Submitted personalization fields
Digital layout proof
Thread palette direction
Revision and approval record
Supplier handoff note
QA and shipping handoff
Payment is matched to request risk
Artimize does not treat every custom request as a standard cart item. PayPal Business, payment links, manual invoice, and future card providers are kept behind a payment adapter so the order path can stay clear.
Proof checkout
Fixed templates can be staged for checkout after the request values are reviewed and the payment provider is active.
Manual invoice
When card checkout is not available or the request needs review, Artimize can use PayPal Business or manual invoice.
Manual quote
Reference images, pet silhouettes, and high-uncertainty artwork are quoted before fixed-price payment.